PagerDuty provider

About PagerDuty providers

A PagerDuty provider allows you to connect to your PagerDuty environment. You can then use the Web API tile to monitor the Incidents and Alerts from your PagerDuty environment.

Adding a PagerDuty provider is a one-time configuration task, and once you have a PagerDuty provider configured you can use it with multiple tiles.

This article describes how to use the Web API Integration to create a PagerDuty provider.

What are Integrations and Providers

Adding a PagerDuty provider

Before you configure the Web AP tile for use with PagerDuty you need to create a PagerDuty provider in SquaredUp DS.

Adding a provider is a one-time configuration task, and once the provider has been configured it can be used each time you configure a tile.

For PagerDuty the provider must be created as a simple provider:

1. In SquaredUp browse to System > Administration > Integrations.

2. Under Integrations click Web API.
   

3. Click the authentication type Simple
4. In the service name box type in a suitable name, e.g. PagerDuty
5. The base URL should be the current PagerDuty API URL, for example:
   https://api.PagerDuty.com/
6. Under default headers click add

7. Add the following information to the boxes as shown below:
   First box (name): authorization Second box (value): Token token=API token from PagerDuty

   You can create an API access key (token) by logging in to PagerDuty > Integrations > API Access Keys > Create New API Key, and ticking Read-only API Key. See Generating API Keys

   Copy the API access key from PagerDuty before closing the window:

   Paste into the authorization value box in SquaredUp DS, prepended by Token token= as shown above.
8. Click Save.

Download the PagerDuty Dashboard Pack

The PagerDuty Dashboard Pack will give you key dashboards to get started.

PagerDuty Dashboard Pack

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